Commonly Asked Questions
When do I need to order to have in time for Christmas?
Within Canada - Excluding Ontario is December 19th
Within Ontario - December 20th or pick up pick ups until December 24th.
United States - December 18th
International - December 9th
Unfortunately Canada Post in on strike right now and they are backed up and not guaranteeing delivery. If you would like us to ship via Canada Post we will but we cannot guarantee package will arrive in time for Christmas.
Who makes your items?
Everything is hand crafted by John in our shop in Grand Valley, Ontario with extreme attention to detail.
How long will it take for my item to ship?
Most Skate Watches are made to order so they will take 2-3 business days to create. Some watches and items are in stock and ready to ship right away. If you need your item by a certain date we will do our best to accommodate. Shoot us an email before placing order to discuss. Lindsay@2ndShot.ca
Where do you get the skateboards?
All the skateboards have been donated by local skaters, skate shops, skate parks and moms who no longer want them taking up space! All the skateboards have been well used and can no longer be ridden. Any skateboards we receive that are still in good condition are donated to local youth.
Can I donate my old skateboards?
Yes! Email us to make arrangements.
Can I get something made from my old skateboards?
Yes! You will be responsible for shipping the board to us and deposit will be required. Turnaround time will be- 4-6 weeks for production and shipping. Email Lindsay@2ndShot.ca
Do you offer wholesale?
Yes, please email us to receive information and wholesale pricing. Lindsay@2ndShot.ca
Do you offer Warranty? Exchange? Refund?
We offer a lifetime mfg warranty on all skate watches. Certain conditions apply.
All other items come with a 30 day return/exchange policy. More information here.
Can I pick up my Order?
Yes! Please choose the pick up option when purchasing and you will not be charged for shipping. We will contact you when your order is ready to make arrangements.
Do you have a retail location?
No. We have a shop in the town of Grand Valley, Ontario where John makes the products but at this time we are not open to the public and our hours vary. Please email us if you would like to come by and check it out, we would love to show you around!
Do you do collaborations?
Yes we are open to collabs. Please email us to discuss your project/idea.