Commonly Asked Questions
Christmas Delivery Deadlines
Shipping withing Canada (excluding Ontario) December 17th
Shipping within Ontario December 20th
Shipping within US December 13th.
If you would like to place order for Christmas Delivery after these dates please contact us for a custom shipping quote.
Missed the deadline?! You can purchase a Gift Certificate to be emailed right away for you to print. Available until December 24th.
Who makes your items?
Everything is hand crafted by John in our shop in Grand Valley, Ontario with extreme attention to detail.
Where do you get the skateboards?
All the skateboards have been donated by local skaters, skate shops, skate parks and moms who no longer want them taking up space! All the skateboards have been well used and can no longer be ridden. Any skateboards we receive that are still in good condition are donated to local youth.
Can I donate my old skateboards?
Yes! Email us to make arrangements. All you will have to do it box them up we will send you a Shipping Label and UPS will pick up from you or you can drop off at authorized location.
Can I get something made from my old skateboards?
Yes! You will be responsible for shipping the board to us and deposit will be required. Turnaround time will be- 4-6 weeks for production and shipping. Email Lindsay@2ndShot.ca
Do you offer wholesale?
Yes, please email us to receive information and wholesale pricing. Lindsay@2ndShot.ca
Do you offer Warranty? Exchange? Refund?
We offer a one year mfg warranty on all skate watches.
All other items come with a 30 day return/exchange policy. More information here.
Can I pick up my Order?
Yes! Please choose the pick up option when purchasing and you will not be charged for shipping. We will contact you when your order is ready to make arrangements.
Do you have a retail location?
No. We have a shop in the town of Grand Valley, Ontario where John makes the products but at this time we are not open to the public and our hours vary.
Do you do collaborations?
Yes we are open to collabs. Please email us to discuss your project/idea.