FAQ
Commonly Asked Questions
Where do you ship?
We ship worldwide.
How do you ship?
All orders are shipped via UPS, you will receive a tracking number once item has shipped.
Can I send you my skateboard to make a watch dial?
Yes! Custom orders start at $1,000. Please email us at john@2ndshot.ca to get started.
What currency are your prices in?
All prices are listed in Canadian Dollars (CAD). If you’re ordering in a different currency, your credit card provider will automatically convert the total at the current exchange rate.
Can I buy just a watch dial?
No, we do not sell watch dials separately.
Can I send you my own watch to install a dial?
No, we do not accept outside watches for modification.
Do you take custom orders?
Yes! We love creating custom pieces. Email us at john@2ndshot.ca to discuss your project.
How long does it take to receive my order?
Each watch is handmade and most are made to order. Please allow 2–4 weeks for production, plus shipping time. For custom orders, timelines will be discussed individually. Please reach out if you need
What movements do you use?
We use high-quality quartz and mechanical movements, depending on the build. Each watch is designed for reliability and performance.
What materials do you use?
Every piece is crafted using recycled skateboard wood, premium movements, and stainless steel components. Each watch is built to last and finished by hand.
Do you offer repairs or servicing?
Yes, we offer repairs and servicing for watches we’ve made. Email us with details and we’ll guide you through the process.
Do you offer gift packaging?
Yes, all watches come in a custom box, ready to gift. If you’d like a personalized note included, just leave a message at checkout.
Can I return or exchange my order?
Because each piece is handmade, we do not offer returns or exchanges. If there’s an issue with your order, please reach out and we’ll make it right.
Still have questions?
We’re happy to help. Email us anytime at john@2ndshot.ca or reach out through our contact page.